- Our website staffed hours are 8am-4pm (AEDT) Monday - Friday.

- We offer a 30 day money back guarantee. See refund policy here

- Most orders are shipped from Port Melbourne Australia and we offer a click & collect option at checkout. 

- Most orders are shipped with Australia Post and tracking is sent to your provided email address upon dispatch.

- We only ship Australia-wide and do not offer International shipping. We apologise for any inconvenience.

You can contact the team at SolarBox by:

- Phone (03) 8595 1960

- Or by email. Please fill out your contact details below for any questions or queries you might have and we'll get back to you as soon as possible.